Computer & Software

NYU-NET is the University gateway to the internet and world wide web, connecting NYU's many locations to one another and to the internet at large.

All of the computers must be registered with their MAC addresses in order to get connected to the NYU Network. You are required to submit a service desk request to AskTischIT[at]nyu.edu with the information of room location, operating system, desktop or laptop, and the MAC address on your PC or Mac.

In addition, the data jack in your office must be activated by NYU IT. Please submit a data jack activation request to NYU IT.

You use your NYU NetID and a password issued by Tisch IT to log into your PC or Mac. The computer login password is NOT your NYUHome password.

The Wireless NYU-Roam service provides secure, wireless access to NYU-NET. Its access point name is "nyu", and available to all Tisch employees with NYU NetIDs from most NYU locations including global sites.

NYU guests and visitors who do not have an NYU NetID are eligible to connect to "nyuguest", a separate wireless network.

VPN (Virtual Private Network) is required to access some secure NYU services when using a computer outside NYU-NET.

It provides password-protected access to NYU's network (NYU-NET) and Internet services from an off-campus location that is as secure as being connected directly to NYU-NET on campus. You can download it from NYU software website.

NYU IT mandates all university-owned computers to have management software installed. Tisch IT installs Quest Kace and VMware Workspace One for all Tisch computers.

NYU IT mandates all university-owned computers to have vulnerability reporting software insightVM and incident detection and response software Cortex XDR. Tisch IT installs the security software for all Tisch computers.

NYU IT provides Adobe Creative Cloud (CC) for PC and Mac to all NYU employees. Tisch IT installs Adobe CC on office computers. For personally-owned computers, you can follow these instructions to download and install Adobe CC. Afterwards, please also review our instructional guide on how to use Adobe CC and Adobe applications.

Tisch also provides Adobe CC to all Tisch students who need to use the software as required by classes, cources or projects on personally-owned computers. Please reach out to your departemnt administrators for instructions and details.

Tisch IT provides Microsoft Office 2021 to all Tisch employees for office computers.

Perciptive Content (Image Now) is an online document management system. It only runs on PC, not Mac. NYU IT released a new service called AppStream. It uses Amazon cloud personal computing service to provide acess to Image Now for Mac users. 

Tisch faculty, staff and administrators may request for loaner computers and accessories at https://equipment-checkout.tisch.nyu.edu. NYU Single Sign On is required. To use this service, please reach out to AskTischIT[at]nyu.edu.

We help you build and maintain web applications, such as Online Digital Library (VPN required).

Tisch has been building a dedicated server hosting envoriment with high availability, performance, and scalability to meet the needs of most of your administrative and academic tasks.

You'll have access to all the server resources and horsepower you need for your applications. Plus, with our dedicated server experts managing and monitoring the performance of your server 24x7, you can focus on your business.