Tisch College Central FAQ

Having trouble with your Tisch College Central account? Try one of the solutions below!

LOG IN PROBLEMS
I’m on College Central but I don’t see any jobs or events!
Logging into College Central is actually a multi-step process: Go to www.collegecentral.com/tisch and select either the Student or Alumni link (whichever is applicable).This should take you to a page where you can enter your Access ID/User ID and password.

If this is the first time you’re logging into College Central, you’ll need to register your account before you can get access. After selecting the Student or Alumni link, click on the “Create Account” button. You’ll then be prompted to create a profile which will then be approved by TOCD within one business day.

Um, I did that but I still can’t log in.
You probably went to www.collegecentral.com instead of www.collegecentral.com/tisch. (That suffix is important!). Don't worry - you can still log-in. Select either the Student Central or Alumni Central link and then you'll be directed to a page where you can enter your Access ID/User ID and password. Please be sure that the “Your School” field says “Tisch School of the Arts” and not “NYU,” “New York University –Tisch,” or “Tisch” because the system may not recognize you.

Um, actually, I don't remember my Access ID and/or password.
Underneath the log-in field is a "Forgot Your User ID or Password?" link. Click on the one you need and you'll be redirected to a form that will help you remember. When you go there, please be sure that the School field says "Tisch School of the Arts" and not "NYU" or "Tisch" because the system may not recognize you.

JOB AND EVENT SEARCH PROBLEMS
Okay, I’ve signed in like you described, but I still can’t search for jobs or events. What’s going on?
Normally, you should be able to see a “Search Postings to My School” section, which is the first heading on your home page, and a list of individual events on the top right-hand side of the same page. If it’s been a long time since your initial registration, College Central requires you to update your account info before it will allow you to access anything. In that case, go to the "My Account” link located along the left-hand side of your homepage. Click on the “Update My Registration Information” link to fill out your profile and then click “Save Changes.” After you’ve done that, the “Search Postings to My School” box and Events section will appear on your home page.

The number of jobs that turned up in my search seems really small. What's going on? You must have more jobs than that!
Try broadening your search terms so that your criteria is "Any Major," instead of your specific major. You should also consider leaving the Job Title field blank because the search engine only pulls up exact matches. For instance, if you're searching for "Production Assistant," the search engine won't pull up any listing with the job title "PA" or "Assistant."

You should also avoid clicking multiple Job Types since that will only pull up jobs that have all of the Job Types you selected, which can often be contradictory. Instead, only search for one Job Type at a time.

Still having problems? You can watch TOCD's Search Tips video by clicking here.

What’s the difference between “Search Postings to My School” and “Search Over 500,000 Jobs” or “Search Up to 25,000 Internships?
The jobs and internships listed in “Search Postings to My School” are specifically arts-related opportunities sent to the Tisch community. The ones in the “Search Jobs” and “Search Internships” section are part of College Central’s national job board, and are not necessarily arts-specific. However, it’s still a very useful tool because it aggregates info from major job boards and company websites from across the US, resulting in tons of listings. You can search by geographic requirements and keywords – e.g. the search terms “25 miles of Los Angeles, California” with the keyword “Television” results in over 700 jobs, ranging from writer’s assistant to VP!

By the way, if you're looking for more sustainable jobs, don't forget about the Wasserman Center's NYU CareerNet! It's free to students and alumni one year out. To access it, please go to www.nyu.edu/careerdevelopment.

RESUME & CREATIVE PORTFOLIO
How do I upload my resume to my account and share it with a potential employer?
Click on the My Resumes link along the left-hand side of your homepage, and then select the “Upload My Resume” option. This will take you to an instruction page. After you’ve uploaded your file, please be sure to select an authorization that will determine the level of accessibility for your resume.

If you’d like to forward your resume to a potential employer, select the “Forward My Resume” option in the My Resumes section. This will take you to an online form where you can enter the employer’s email and type in a message. Be sure to proofread your message – you will not be able to preview your message and resume before sending! The employer will then receive an email with the subject line “Resume of [Your Name], and a link to your resume will be embedded within the email message.

What is a College Central creative portfolio? How do I create one and share it with a potential employer?
The Career Portfolio feature allows you to keep all of your creative materials in one place online, so that it’s easy for employers to see examples of your work. You can post links to your own website and upload resumes, reels, headshots, script excerpts, and other samples of your creative materials. Depending on your College Central account access settings, employers could be perusing College Central portfolios at anytime, so it's always good to keep your best work available.

College Central offers several different portfolio templates – most should support file formats that are appropriate for your work, such as mp4 and mov. Please note that if you're a writer, we recommend using the General portfolio template, which supports the upload of multiple pdfs under the "Work-related Experience" section.

To create a portfolio, click on the My Career Portfolio link along the left-hand side of your homepage, and then select the “Create a Career Portfolio” option. This will take you to the template page. To get info on what each template offers, click on its name. Once you decide which one you’d like to use, click on the Create button to start adding your materials to it.

If you’d like to forward your portfolio to a potential employer, select the “Forward My Portfolio” link in the My Career Portfolio section. This will take you to an online form where you can enter the employer’s email and type in a message. Be sure to proofread your message – you will not be able to preview your message and portfolio before sending! The employer will then receive an email with the subject line “Portfolio of [Your Name], and a link to your portfolio will be embedded within the email message.

OTHER PROBLEMS
How do I change my password?
Click on the “My Account” link along the left-hand side of your homepage, and click on the “Change My Password” link.

How do I opt out of the email list?
There are two email lists: 1) the Tisch Office of Career Development, which consists of job alerts and event reminders, and 2) College Central, which highlights helpful career advice articles on College Central.

To opt out of the College Central list, click on the “My Account” link along the left-hand side of your homepage and then click on “Update My Registration Information.” At the bottom of the form, uncheck the option under “Email Authorization” and then click the “Save Changes” button.

To opt out of the TOCD list, please send your request to tisch.career@nyu.edu with a brief reason why you’d like to unsubscribe.

I want a mentor but I don’t have the password to access the network. Could you please send it to me?
Access to this resource is by invitation only. To begin this process, please schedule a 30-minute counseling appointment (via www.tinyurl.com/tischappt) or have a walk-in session with a Tisch counselor (Tuesdays 11:30am-1pm, Wednesdays 2:30-4pm, during the spring/fall semesters). Once invited, you will be required to complete an online Industry Network orientation and meet all other requirements.

Other questions? Check College Central’s Help section, located on the upper-right-hand side of the homepage screen. You can also email us at tisch.career@nyu.edu, or call 212.998.1916.